Sky HDTV Outdoor Antenna
- Product Review (submitted on November 18, 2013):
I bought the Sky Antenna to us with our travel trailer. We don't intend to mount the mast. Rather, we just set the antenna on the picnic table at our campsite. We pulled in about 8 channels, and that was in rural N. C. Albeit, we were on the coast, and so I can't vouch for reception when there are mountains involved. I rate the antenna GOOD.
BETTER is my rating for tech support. John was more than helpful when we called with a problem that we had created: we got the amplifier wet. John was kind and gave us tips to get around the problem. Plus, Mohu is sending us a replacement amp.
BEST is my rating for overall customer service. I made complaint about the turn around for two-day delivery. Mohu is a small company, and --unlike Amazon--doesn't have 24/7 staff and delivery pickup by UPS. I've gotten used to nearly instant gratification from big companies on delivery of goods. Mohu's antenna was worth the wait.